Shipping & Delivery Policy
We are committed to providing our customers with great value and service. That’s why we offer free shipping on selected products whenever possible. Our goal is to make your shopping experience simple, affordable, and convenient.
International Shipping
Shiham Impex proudly serves customers worldwide. We strive to deliver our products to many countries and ensure reliable shipping services for our customers.
If your location is not currently supported, our team will contact you and assist you with possible solutions.
Customs & Duties
Please note that customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are determined by local customs authorities.
Shipping Time
Shipping times may vary depending on your location. Below are the general estimated delivery times:
- United States: 10 – 30 Business Days
- Canada & Europe: 10 – 30 Business Days
- Australia & New Zealand: 10 – 30 Business Days
- Mexico, Central & South America: 15 – 30 Business Days
Maximum delivery time: Up to 45 business days.
Please note that order processing may take 2–5 business days before shipment.
Tracking Information
Once your order has been shipped, you will receive an email containing your tracking number. In some cases, tracking may not be available depending on the shipping method.
For logistical reasons, items from the same order may sometimes be shipped in separate packages.
If you have any questions regarding your order, please feel free to contact our support team. We are always happy to assist you.